Privacy Policy






Wathq service places the confidentiality of the information of its users and visitors at the top of the list of priorities, and the portal administration makes every effort to provide a high-quality service to all users, and the privacy policy and confidentiality of the information described below is part of the terms and conditions for using the online portal for Wathq.
Wathq does not collect personal information about you when you visit its portal unless you choose specifically and with your knowledge to provide this information to us. If you choose to provide your information, we only use it to fulfill your request for information or services in accordance with what is stated in these policies, and by using Wathq portal, you agree to this privacy policy and confidentiality of information.
Beneficiaries and visitors to the portal must constantly review the terms and conditions of privacy and confidentiality of information to know any updates made to them, noting that the portal administration is not required to announce any updates made to these terms and principles, and your use of the portal means that you are informed and agree to those terms and conditions and what is made on them from constant adjustments.
Wathq is not responsible under any circumstances for any direct, indirect, incidental, consequential, special or exceptional damages arising from the use or inability to use this portal.

Personal information privacy:

The privacy and confidentiality of information document has been prepared to help visitors and users understand the nature of the data that is collected from them when they visit the portal and how to deal with it.
The portal administration takes appropriate measures to preserve the personal information it has in a safe manner that guarantees its protection from loss, unauthorized access, abuse, or unauthorized modification or disclosure, and the following are some of the most important measures in Wathq to protect the visitor's personal information:
Strict procedures and measures to protect the security of information and the technology that we use to prevent fraud and unauthorized access to our systems.
Regular updating of protection procedures and controls that meet or exceed our standards.
Our employees are qualified and trained to respect the confidentiality of the personal information of our visitors.

Collecting personal information:

Once the user visits Wathq portal, the product's server records the user’s IP address, the date and time of the visit, and the URL of any website from which you are referred to Wathq portal.
Most websites, as soon as they are visited, place a small file on the visitor's hard drive (the browser). This file is called "cookies", and cookies are text files, and these text files contain information that allows the site that deposited them to retrieve them when the need for it during the next user’s visits to the site, and from this saved information:
•    Username and password.
•    Save page settings if available on the portal.
•    Save the chosen colors by the user.
The browser (visitor) may not have to enter the password on every visit, as the website system will be able to discover it through cookies. On this basis, Wathq portal will use the information in cookies for its own technical purposes when it is visited more than once. Also, the portal can change the information contained in the cookies files or add new information whenever you visit Wathq portal.
If you used a direct application or sent an email to us through the portal of Wathq providing us with your personal data, we may share the necessary data with other authorities or departments, in order to serve you more effectively, and we will not share your personal data with the authorities unless they are from the authorized entities that are responsible to perform specific services. By submitting your data and personal information through Wathq portal, you fully agree to the storage, processing and use of that data by the Saudi authorities. We reserve the right at all times to disclose any information to the competent authorities when it is necessary to comply with any law, regulation, or governmental request.
You are solely responsible for the completeness, correctness and authenticity of the data that you send through this portal.

Protect your privacy:

In order to be able to help you protect your personal information, we recommend the following:
Contact us immediately when you think that someone was able to obtain your password, use code, security number, or any other confidential information.
Do not give out confidential information over the phone or the Internet unless you know the identity of the person who is receiving the information.
Use a safe browser when you complete transactions over the Internet and with closing the unused applications on the network. Make sure that the anti-virus program is effective and updated at all times.
In the event that there are any inquiries or opinions about privacy principles, you can contact the portal administration via the contact form on "Contact Us" page.
To preserve your personal data, electronic storage are secured and sent using appropriate security technologies.
This portal may contain electronic links to sites or portals that may use methods to protect information and its privacy that differ from the methods used by us, and we are not responsible for the contents, methods and peculiarities of these other sites, and we advise you to refer to the privacy notices of those sites.

Sending e-mails:

When you inquire or request information about a specific service, or in case you gave additional information using any means of communication with Wathq, whether electronic or non-electronic, such as requesting inquiries on our website, we will use your email address to respond to your inquiries, and it is also possible to save your mailing address, message, and our response to them for quality control purposes, and we may do so for legal and regulatory purposes.

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